Schedule a Consultation
Book Your Private Consultation
You can book a private one-on-one consultation with Dr. Ratanshi to discuss a cosmetic concern by directly contacting Dr. Ratanshi’s office. A referral is not required.
Your consultation with Dr. Ratanshi will take place at the Plastic Surgery Group at City Center. Our beautiful clinic is located on the 3rd floor (unit 301) in the City Centre 1 building 13737 96 Avenue) at the corner of 96 Avenue and 137 Street in Surrey, British Columbia (across the street from Surrey Memorial Hospital).
A private consultation fee of $200 + GST is required to schedule your visit with Dr. Ratanshi. Payment can be made by credit card by phone or in person and must be received prior to booking your visit. If needed, a second follow-up visit to review further questions you may have is included in this fee. For any additional visits, a new consultation fee would apply.
Life happens. We understand. But we have to be mindful of our available time to support other patients seeking care from Dr. Ratanshi. If you are unable to attend your scheduled consultation, our team will be happy to reschedule you. Please notify us in writing at vada@plasticsurgerygroup.ca no later than 48 hours prior to your visit time. A new consultation fee will be required to re-book your appointment if you cancel within 48 hours or if you do not attend your scheduled appointment.
PARKING AT CITY CENTRE 1
There is ample underground public pay parking in City Centre 1. The parking entrance is accessible from 137 Street.
PARKING AT JPOCSC
Outdoor and underground public pay parking is available.
NON-RESIDENTS OF CANADA SEEKING CARE IN CANADA
Unfortunately, Dr. Ratanshi is unable to provide elective care to non-residents of Canada, including American citizens, for elective concerns at this time.
PARKING TIME
While we do our best to adhere to appointment times, Dr. Ratanshi takes his time to review his patient’s concerns. Some patients, including yourself, may have more complex concerns that need to be addressed. Kindly allow for 2 hours of parking for your visit.
FOREIGN NATIONALS LIVING IN BC WITHOUT MSP COVERAGE
Private fees are applicable to patients requiring urgent or emergent care in British Columbia who do not have active coverage by the BC Medical Services Plan. If you have been injured at work, you may receive coverage through WorkSafe BC. An active claim number is required for billing your services.
Filing a WorkSafe BC Claim: To file a new claim, you can call 1 (888) WORKERS (1-888-967-5377). Additional information is can be obtained from this link (click here). If you are not a Canadian resident, the following Governing Law and Jurisdiction Agreement (click here) must be completed before you can undergo consultation or receive your care.
Parking At City Centre 1
Parking At JPOCSC
Referrals Under MSP
To see Dr. Ratanshi for an insured concern covered by the British Columbia Medical Services Plan (MSP), a referral is required from your Family Physician, Specialist, or Nurse Practitioner. Dr. Ratanshi does not accept referrals from alternative health practitioners, such as Naturopathic Doctors, Chiropractors, etc.
Appointments are organized in order of receipt. However, some referrals are prioritized over others based on urgency (e.g. active cancer vs. benign lesion, severe vs mild nerve compression, etc.). Dr. Ratanshi also sees consultations at the Jim Pattison Outpatient Care & Surgical Centre (JPOCSC) at 9750 140 Street in Surrey, BC. Clinics are located on the second and third floor. Please check in for your visit the second floor in Area 2A. X-Ray is available on site and may be ordered as part of your visit.
Out of Province Patients
Dr. Ratanshi does see patients visiting BC out of province for emergent injury concerns on referral from a BC Emergency Department. Elective concerns for out of province patients (Canadian Residents) are only seen privately. Dr. Ratanshi does not offer Own-Tissue | Autologous Breast Reconstruction (DIEP procedure) to out of province patients.
For Canadians who require elective surgery in their home province and are unable to access this in timely fashion, such as breast reduction or carpal tunnel surgery, you may seek care outside of your province privately. These surgeries are not performed in publicly-funded British Columbia Hospitals. Similar to cosmetic surgery, these surgeries are performed in a private surgical facility accredited by the College of Physicians & Surgeons of British Columbia. Fees for your consultation and surgery are not billed to your home provincial health plan, and private rates apply to cover these costs and any follow-up visits.
Initial private consultations may be done virtually, but an in-person assessment is required to evaluate candidacy for surgery. To be eligible, patients must be in good general health, have low body mass index (below 35 kg/m2), are not required to take any blood thinners (such as Aspirin® (acetylsalicylic acid), Plavix® (clopidogrel), Eliquis® (apixaban), etc.) and be available to remain in Vancouver for recovery after surgery and attend routine follow-up visits. If any unforeseen issues arise, you must be available to return to see Dr. Ratanshi to provide continuity of care. Additional fees may be applicable for these visits.
A private fee of $200 + GST would be applicable for an initial consultation. Additional visits may be billed separately. A referral is not required, but records of any specialist visits and investigations, such recent bloodwork, ECG, mammogram, or nerve conduction study are helpful in your evaluation (where relevant).
Quebec Residents Under The Quebec Health Insurance Plan (RAMQ)
Residents of Quebec travelling to British Columbia or temporarily living in British Columbia without a valid BC MSP number are considered uninsured. British Columbia physicians are not reimbursed by the Quebec Health Insurance Plan (RAMQ). As a result, private rates would apply to your care, including emergency or urgent services. Fees must be rendered directly by the patient to the physician’s office with any visit and prior to booking surgery. RAMQ may reimburse you part of these expenses, but not all.
Depending on the nature of your injury, you may preferentially choose to return to Quebec to receive your care.
Further details described in the link below.
WorkSafe BC Assessment & Surgery
Dr. Ratanshi regularly sees consultations for assessment and provides surgical care for patients who sustained work-related injuries.
To file a new claim, you can call 1 (888) WORKERS (1-888-967-5377). Additional information is provided in the link below.
FAQ
Life happens. Don’t stress. We are happy to accommodate you.
If you are unable to attend your visit, please notify us in writing with 48 hours notice (vada@plasticsurgerygroup.ca). We would be glad to re-schedule your appointment to a more convenient date. However, if you do not attend your scheduled appointment without written notice, your private consultation fee will be forfeit and a new fee would be required to book an appointment with Dr. Ratanshi.
For patients seeing Dr. Ratanshi under MSP or for follow-up visits after private surgery, a $100.00 rebooking fee is applicable if you do not attend your scheduled visit without 48 hours written notice.
We do our best to ensure our patients are seen if they have a scheduled appointment that day. Please notify our office and we will try to accommodate you the same day depending on Dr. Ratanshi’s availability. There may be a bit of a wait and our office assistants can let you know. If we are unable to accommodate you, a rebooking fee of $100.00 would apply.
If you have had recent cosmetic surgery out of the country and require assessment, a $500 + GST fee is applicable for the first consultation. These consultations take time to assess your prior history, determine what has been performed surgically, and devise a plan to address your concerns. If you require suture removal, fees start at $800 + GST and can vary depending on the location and length of your incision. Follow-up visits are subject to independent fees. Dr. Ratanshi reserves the right to refuse a request elective private consultation if he feels he is not the most appropriate person to address your concern.
If you have an emergent complication of surgery performed outside of Canada (e.g. major soft tissue infection, significant wound, etc.), you may be referred to an on-call Plastic Surgeon from the emergency department. Dr. Ratanshi does not accept direct calls to his office if you are not his prior patient. For emergent issues, you should present to the Emergency Department. Once your emergent issue is resolved, further follow-up visits for assessment are subject to independent fees. For minor wounds, or any revision surgery, a private fee will be applicable to your management.
Yes. A fee of 3% is applied on all credit card transactions, either for payment or refund. Similarly a 3% fee applies to any refund transection as well and will be deducted from your overall fee if returned to your credit card. Prior merchant fees or any administrative fees or fees for missed appointments are not rebated.
As an alternative, we accept debit card and bank draft.
